ARTICLE 1 – GENERAL TERMS

• The Owner rents the vehicle to the Renter for a predetermined period, subject to the conditions outlined below. By signing this contract, the Renter agrees to return the vehicle without any damage, including its five tires (including the spare tire), tools, related documents (Vehicle Registration, Insurance Policy, Maps, etc.), and all accessories at the specified date, time, and location.

• If the Renter fails to return the vehicle to the agreed location, they must cover the expenses related to the driver, fuel, etc. These costs will be calculated by the Owner at the vehicle’s pickup location and charged to the Renter.

• The Renter has inspected the vehicle upon receiving it and is therefore responsible for any damages not noted at the time of delivery.

• It is strictly prohibited to transport any illegal or prohibited goods and items in the vehicle under Turkish law.

• The vehicle may not be used for any illegal purposes or for assisting in any unlawful activity.

• Overloading the vehicle beyond its carrying capacity is prohibited. The vehicle cannot be used for transporting goods under conditions that could damage its structural integrity, considering road and weather conditions.

• The Renter may not make any modifications, additions, or alterations to the vehicle without the Owner’s permission.

• The vehicle cannot be used to tow, push, or transport stationary objects or other vehicles without the Owner’s consent.

• The vehicle is strictly prohibited from being used for racing, speed testing, rally participation, endurance tests, motorsports, or on roads closed to traffic.

• The Renter is not allowed to drive the vehicle under the influence of alcohol or drugs.

• The vehicle cannot be used for commercial transportation purposes, even if payments are made.

• Only the Renter and any additional drivers listed in the contract are permitted to drive the vehicle. Allowing unauthorized individuals to drive is strictly forbidden.

• The Renter must be at least 21 years old and possess a valid local or international driver's license obtained at least three years prior. The Renter cannot allow any third parties to drive the vehicle without the Owner’s permission. If this rule is violated, all insurance coverage will become void, and the Owner reserves the right to reclaim the vehicle under the conditions specified in Article 2.

• When not in use, the Renter must ensure the vehicle is parked securely in a closed and locked area. In case of theft, the Renter must notify the Owner within one hour of discovering the incident and report it to the nearest police station, following the Owner’s instructions. If the vehicle is found within 45 days, the Renter must pay the rental fee until the recovery date. If the vehicle is not recovered, the Renter must compensate the Owner for the cost of a new model replacement.

• The Renter must return all vehicle documents (Vehicle Registration, Insurance Policy, License Plates, etc.). If not returned, rental fees will continue until the documents are provided. If lost, the Renter must cover all costs for document replacement and any related financial losses.

• If the vehicle is confiscated or impounded by authorities, the Renter is responsible for all related expenses to recover it.

• During the rental period, the Renter is responsible for the vehicle’s maintenance and repair. If the Owner requests the vehicle for maintenance, the Renter must comply. The Owner may provide a temporary replacement vehicle. The Renter is liable for repair costs due to use or accidents, including spare parts and tire replacements. However, damages not caused by use or accidents (e.g., freezing) are also the Renter's responsibility. The Owner may charge the rental rate for the period the vehicle is unusable.

• The Owner is not responsible for any lost or damaged belongings left in or on the vehicle.

• The rental duration is as follows:

  • Daily: 24 hours

  • Weekly: 7 days

  • Monthly: 30 days

  • Yearly: 365 days

• The Owner reserves the right to terminate the contract at any time without justification or compensation. If this occurs, the Renter must return the vehicle to the nearest rental station.

• If the Owner cancels the contract, any unused rental period may be refunded, except in cases where deductions are made for damages. The Owner also reserves the right to change the make, model, and type of the vehicle as stated in the contract. Any changes to the agreement must be documented in writing; otherwise, they are invalid.

• Both parties agree to provide necessary assistance in cases of third-party claims and legal proceedings. The Owner may assume the Renter's legal rights upon request, and legal expenses will be shared proportionally.

• Vehicles cannot be taken outside of Turkey without the Owner’s permission. Any disputes will be resolved under Turkish law in Turkish courts and enforcement offices.

• The Renter may not transfer, assign, or pledge their contractual rights in any manner that could damage the vehicle. If this obligation is violated, the Owner has the right to reclaim the vehicle without notice or legal proceedings.

• The Renter acknowledges that they are not an agent, representative, or employee of the Owner. Therefore, they accept full responsibility for any damages to third parties resulting from the vehicle’s use, including financial, legal, and moral liabilities. The Owner retains rights regarding liens, claims, and set-offs.

• In case of any discrepancy between copies of the contract, the original document shall prevail.

• The vehicle may only be driven by individuals listed in the contract and registered in the police system. If the primary driver allows unauthorized individuals to drive, they will be liable for all related fees and will forfeit any blocked deposit at the rental office.

NOTE: Foreign guests cannot rent a vehicle if more than six months have passed since their entry into Turkey.

ARTICLE 2 – PAYMENT

• After the contract is signed, the Owner may request an advance payment of approximately 20% of the total rental fee.

• For credit card payments, a deposit amount will be collected from the Renter’s credit card via the VPS (Virtual POS System). This deposit may be used to cover traffic fines and any outstanding claims.

• The daily refund limit for deposits is 20,000 TL. If the deposit exceeds this amount, it will be refunded in installments.

• The final rental cost will be determined at the end of the rental period. Fees are calculated based on the Central Bank of the Republic of Turkey (CBRT) exchange rate.

• Reservations must be canceled at least 24 hours before the scheduled pickup time. If canceled later, the Renter must pay a one-day rental fee.

ARTICLE 3 – INSURANCE

• The Owner has insured the vehicle in compliance with the mandatory liability insurance required by traffic laws.

• The Renter can opt for additional insurance coverage (SCDW – Super Collision Damage Waiver) by paying an extra daily fee to reduce their liability for vehicle damages.
  
  

  ARTICLE 4 - REQUIRED DOCUMENTS

  For non-Turkish citizens:

  • Passport

  • Entry stamp showing that Turkey has been entered within the last 6 months

  • A credit card issued in the driver’s name

  • A driver’s license with a minimum validity of 3 years

  For Turkish citizens:

  • Turkish ID card

  • A driver’s license with a minimum validity of 3 years

  • A credit card issued in the driver’s name

  Additionally, we have a "rental risk" system to assess the eligibility of local customers for car rental. This system conducts a detailed review, including previous rental history and banking relationships. Customers with a negative rental risk result cannot be provided with a vehicle.